Hozah Parking blog

Hozah's 2025: The Best Parking Management Company

Soraia — Fri, 19 Dec 2025 17:23:11 GMT

As the festive season approaches, we at Hozah are proud to reflect on a defining year that strengthened our core mission: delivering smarter, fairer, and more efficient parking solutions for the UK through innovation, sustainability, and valued partnerships.

Highlights From 2025

CleanTech Award Recognition
For the second consecutive year, Hozah was recognised in the Deloitte UK Technology Fast 50. We were also awarded Cleantech of the Year and Female Leadership, highlighting the environmental benefits of digital, barrierless parking and emissions‑aware pricing.

Product Advancements
Our team launched major enhancements to the Hozah platform, including Hozah PreBook and the new Console, designed to reduce administrative burden and improve the user experience.

Thought Leadership and Insights
Throughout 2025, we shared case studies, insights, and industry reflections showing how parking is becoming smarter, simpler, and more sustainable. These stories demonstrate measurable revenue growth, improved customer satisfaction, and more efficient operations, all available in our News section.

These achievements reflect our belief that parking isn’t just about space; it’s about experience, efficiency, and community impact.

Welcome to Our Newest Partners

2025 has been a year of meaningful growth, with a range of exciting venues joining the Hozah family. These partners, spanning retail, leisure, sports, and community spaces, are embracing automated, barrier‑free parking to enhance the driver experience and deliver smarter, fairer operations:

Festival Place, Basingstoke: Introduced Hozah AutoPay across the centre, including a competition offering a year of free parking. This not only improved the visitor experience but also contributed to Festival Place’s chosen charity.
Oaklands College: Upgraded to Hozah’s AI-powered system, offering simple tariffs, barrier-free AutoPay, free short stays, and operational control to future-proof campus parking.
Blackburn Rovers: Launched a fan-first parking experience at Ewood Park, with ticketless, cashless entry and PreBook options, reducing congestion and improving matchday flows.
Redbridge Sports & Leisure: Introduced a new parking management system giving members and visitors free parking allowances with simple registration, improving access and streamlining operations.
The Marlowes, Hemel Hempstead: Implemented a modern, automated parking experience for shoppers, enabling quicker entry and exit, clearer pricing, and simpler payment options.
The Pavillions: Replaced traditional ticketing with barrier-free AutoPay, making visits faster and more convenient for shoppers.
Rugby Central: Modernised the car park with a ticketless ANPR system, supporting easy town-centre parking and greener, more efficient operations.
9 Yards: Introduced automated payments and smart enforcement, delivering a frictionless parking experience while simplifying operations behind the scenes.

These partnerships reflect our mission to make parking simple, fair, and automated for drivers, and efficient and profitable for site owners.

Events and Engagements

This year, Hozah was thrilled to connect with partners, clients, and industry leaders at some of the UK’s most exciting events. From the Annual Hospitality Conference, where we shared insights on parking for hotels and leisure venues, to GRO Retail 2025, celebrating innovation in shopping centre parking, our team demonstrated how the Hozah Ecosystem is transforming operations and experiences.

We also joined the Hotel & Resort Innovation Expo 2025, met hospitality professionals exploring smarter parking solutions, and celebrated sporting and cultural highlights including the Goodwood Festival of Speed, F1 at Silverstone, and key Rugby League and World Cup qualifiers, supporting venues with seamless parking solutions during high-traffic events.

What Our Partners Say

The success of 2025 wouldn’t have been possible without the trust and collaboration of our partners. Feedback this year highlights the tangible impact Hozah brings to sites of all sizes:

Martin Property Group praised improvements in revenue and operational efficiency.
Frasers Group highlighted the value of a partnership focused on performance and innovation.
Ellandi shared how Hozah transformed parking from an operational necessity into a profit-driving asset.

These testimonials reinforce what we’ve seen throughout the year: when parking is smarter and simpler, drivers, operators, and communities all benefit.

Thank You From All of Us at Hozah

As we close 2025, we’re deeply grateful to every partner, site owner, and driver who has been part of our journey. Your feedback, collaboration, and trust drive us forward.

To all our customers and colleagues, thank you for a memorable year. Here’s to 2026: even more innovation, stronger partnerships, and parking that works better for everyone.

Happy Holidays and a joyful New Year from the Hozah team!

Hozah’s Naomi Bishop Wins Women in Leadership Award

Cliona Heavin — Fri, 19 Dec 2025 12:40:45 GMT

Hozah has once again been named among the UK’s fastest-growing technology companies, securing a win in the Deloitte UK Technology Fast 50 for the second year running. This achievement reflects Hozah’s sustained growth, sharp strategic direction, and meaningful market impact in the smart parking technology space.

At the centre of this momentum is Naomi Bishop, Co-Founder and Chief Growth Officer of Hozah, who has once again been honoured with Deloitte’s Women in Leadership Award. This accolade recognises founders or senior leaders whose guidance was instrumental to their company’s success. A fitting recognition of Naomi’s role in building Hozah into a leader in smart parking technology.

Hozah’s Co-Founder and Chief Growth Officer, Naomi Bishop, wins Deloitte’s Women in Leadership Award 2025

From Frustration to Frictionless Smart Parking Technology

Hozah was born out of a simple yet widespread frustration. After personally experiencing the everyday pain-points of parking, from clunky, outdated machines to unexpected fines, Naomi and co-founder David Fowle asked: What if parking didn’t have to be like this?

Their vision was shaped by inclusivity. They saw how older generations, including their own grandparents, struggled with unnecessarily complicated systems. The goal was to create barrierless parking, both literally and figuratively, with a solution that would be seamless, accessible, and fair for everyone.

With over 68.5 million parking events daily in the UK, the need for innovation was clear. Naomi and David set out to develop a solution that would eliminate common frustrations while giving landowners and operators the tools to manage their sites more effectively. That driver-first, tech-enabled mindset became the foundation of Hozah.

Strategic Growth with Vision

As Chief Growth Officer, Naomi has steered Hozah’s expansion by aligning product innovation with real-world needs. Her strategy positions Hozah at the intersection of FinTech and urban mobility, creating a strong foundation for growth across multiple sectors.

Under her leadership, Hozah has partnered with local authorities, universities, retail centres and private operators nationwide. Rather than pushing technology into parking, Naomi’s strategy moved the industry forward to meet modern users’ expectations: simplicity, automation, and trust.

That approach helped Hozah gain national attention. In 2024, Hozah was named PayTech Company of the Year at the Fintech Awards London, cementing its status as a payment innovator, not just a service provider.

Industry Recognition That Signals Real Change in Smart Parking Technology

Hozah’s wins in the Deloitte Fast 50 and CleanTech categories, and Naomi’s Women in Leadership Award wins, signal a shift in how the parking industry is perceived. Long viewed as a low-tech industry, parking is now entering a phase of innovation, and Hozah is at the forefront of that transformation.

For the industry, having a parking-focused company receive national recognition shows how “everyday tech” can drive a significant impact.

Naomi views the award as recognition not only of her work but also of Hozah’s shared dedication to making parking smarter, fairer, and more inclusive. It also highlights the importance of diverse leadership in driving meaningful progress, particularly in sectors that have historically been slow to evolve.

It’s an incredible honour for both myself and Hozah to be named among the winners in this year’s Deloitte UK Technology Fast 50. To be recognised as one of the Women in Leadership winners alongside Hozah’s success is a true testament to the exceptional team and culture of innovation we’ve built together. We’re proud to be driving meaningful change in urban mobility, helping cities and organisations embrace smarter, more sustainable parking solutions.

Naomi Bishop, Co-Founder and Chief Growth Officer of Hozah

A Seamless, End-to-End Hozah Ecosystem

Rather than piecing together third-party tools, Hozah built its technology in-house. The result is a fully connected Hozah Ecosystem that automates parking management from every step.

At the core is Hozah Autopay, a barrierless, app-free solution powered by Automatic Number Plate Recognition (ANPR). Drivers register once, then drive in and out of Hozah-enabled car parks without touching a keypad, opening an app, or queuing at a machine. The system uses ANPR to track entry and exit, and automatically charges for the stay. No tickets, no stress.

For landowners, the benefits are clear and measurable:

Increased compliance and revenue
Reduced administrative overhead
Real-time site performance data
Flexibility to adjust pricing, manage spaces or introduce EV initiatives

The Hozah Ecosystem also leverages AI to monitor performance and flag anomalies in real time. It’s a more innovative way to run parking, aligned with the UK’s growing Smart City ambitions.

Built for Drivers. Backed by Results.

Hozah’s system was built around one core principle: put the driver first. That means removing unnecessary steps, eliminating guesswork around payment, and preventing penalties that often result from outdated systems.

The impact is clear. Retail destinations using Hozah Autopay have seen significant improvements in dwell time, customer satisfaction, and revenue. One shopping centre reported a £200k increase in annual parking income and a 21% rise in average stay duration after moving from traditional pay-and-display to Hozah’s solution.

These aren’t just operational improvements; they are commercial wins driven by better user experience.

What Next

With momentum from three major Deloitte wins and partnerships continuing to expand, Hozah is set to scale its impact even further. Hozah has new developments on the horizon that will further advance smart parking technology and redefine convenience for both drivers and landowners.

For landowners, councils, and operators looking to modernise their parking infrastructure, Hozah offers more than a technology platform; it provides a forward-thinking strategy built around real needs and measurable results.

As Naomi and the Hozah team continue to push the boundaries of what smart parking technology can be, Hozah’s vision remains unchanged: to make parking so seamless that it becomes invisible and to deliver lasting value to everyone who interacts with it.

Looking to Modernise Your Car Park?

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Discover the Hozah Ecosystem | Intelligent Car Park Management

unrealthemes — Tue, 09 Dec 2025 15:32:08 GMT

Looking for a smarter, more reliable car park management system?

The Hozah Ecosystem brings every element of parking into one AI-powered platform, giving operators complete control, higher revenue, and a dramatically smoother driver experience.

Unlike fragmented solutions that rely on multiple third-party systems, the Hozah Ecosystem is the UK’s only true end-to-end parking management solution, built fully in-house and driven by years of ANPR innovation.

If your goal is fewer operational headaches, increased compliance, higher occupancy, and predictable revenue, this is the place to start.

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What is the Hozah Ecosystem?

The Hozah Ecosystem is a fully connected suite of technologies that manage every stage of the parking journey.

It includes:

Compliance & enforcement automation
Real-time camera diagnostics
Dynamic pricing & permit management
Hozah AutoPay and PayByWeb payments
Advanced data & insights
Full operational control through the Hozah Console

Every module is purpose-built to work together, meaning no integration gaps, no third-party delays, and no inconsistent data. Just a single, unified system that runs smoothly, across one site or your entire estate.

Why Landowners Choose Hozah’s Connected Parking Ecosystem

More Revenue with Less Effort

Sites powered by Hozah typically see up to 30% revenue growth, driven by:

Accurate billing
Intelligent enforcement
Optimised occupancy
Dynamic and emissions-based pricing
Increased paid sessions through frictionless payment options

Because the system works as a whole, landowners capture more revenue with significantly less manual input.

Streamlined Operations & Automated Compliance

The Hozah Ecosystem uses AI to simplify and automate daily tasks:

Smart compliance that reduces incorrectly issued PCNs
Real-time ANPR camera diagnostics to prevent downtime
Automatic issue detection before it impacts revenue
Land and space utilisation insights to support repurposing opportunities

This creates a parking environment that is reliable, efficient, and easy to manage, particularly when operated through the Hozah Console.

A Driver Experience that Builds Loyalty

Hozah’s driver-first design removes friction from the moment a vehicle enters the site:

Hozah AutoPay charges drivers automatically, no apps, no cash, no tickets
Hozah PayByWeb allows simple, one-off payments via a mobile browser
Pre-booking ensures availability in busier areas
Digital season tickets reduce admin and eliminate lost permit issues

Drivers park with confidence and clarity, resulting in higher satisfaction and more repeat visits.

AI-Powered Data that Drives Long-Term Growth

Every parking session works as a data point within the Hozah Ecosystem.

Operators gain access to insights such as:

Occupancy patterns
Peak times and dwell behaviour
Driver segmentation and repeat visits
Tariff effectiveness
Revenue trends and forecasting
Environmental metrics

These insights support smarter decisions around pricing, staffing, enforcement, land repurposing, and long-term planning.

The Hozah Console

The Hozah Ecosystem vs Traditional Parking Solutions

Most car park management systems use multiple external providers, for payments, ANPR, permits, reporting, and more.

This leads to:

Data silos
Slow issue resolution
Inconsistent driver experience
Higher costs
Reduced accuracy
Lost revenue

Hozah removes this complexity.

One ecosystem. One data layer. One support team. One source of truth.

Designed for Car Parks of Every Size

Whether you manage a single 20-space car park or a nationwide portfolio, the Hozah Ecosystem scales effortlessly.

Independent landowners gain modern tools without heavy overheads
Retail and commercial sites benefit from increased dwell time and smoother shopper flow
Residential and staff car parks use allowlisting to control access with precision
Local authorities can use emissions-based pricing to achieve sustainability goals

The system adapts to the needs of each site, today and as your requirements grow.

Get the Full Brochure to Find out More!

For landowners who want deeper technical detail, including permit functionality, system integrations, and how the platform works within existing operations, discover the full breakdown in our brochure.

Email hello@hozah.com for a free PDF

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Shopping Centre Parking Solutions: Increase your Revenue

Soraia — Wed, 03 Dec 2025 13:47:32 GMT

A study by Path Intelligence showed that “there is a significant and positive relationship between dwell time and sales.” They found that a 1% increase in dwell time resulted in a 1.3% increase in sales. In practical terms, suppose a person looked at a display for 5 seconds; if the retailer could keep them there for 10 seconds, according to the study, that would result in a 130% increase in sales. A representative example in practice could be an additional 30 minutes on-site, adding roughly £20 in extra spend.

These insights show that even small increases in dwell time can have a meaningful impact on sales. But dwell time doesn’t begin in-store; it starts the moment a customer arrives and parks. Ensuring a smooth, stress-free parking experience is therefore just as important as optimising in-store engagement.

From high streets to retail parks, parking is often the first touchpoint of the shopping journey. When it runs smoothly, it drives stronger footfall, longer dwell times, and higher revenue. Hozah’s automated, barrier-free solutions are transforming car parks into seamless entryways for shoppers and valuable assets for centre operators. By removing stress, queues, and PCN anxiety, our solutions help customers stay longer, explore more, and spend more, because increasing dwell time isn’t just about what happens in-store; it starts the moment a driver parks.

From friction to flow: the retail parking challenge

Retail and shopping centre car parks face a unique set of challenges:

High peaks in demand occur on weekends, during promotions, and at events.
Queue build-ups caused by outdated barriers or ticket machines.
Manual processes for staff/tenant parking discounts or permits, time-consuming and error-prone.
Lost revenue due to payment avoidance or slow turnover of spaces.

These problems don’t just affect shoppers; they frustrate tenants/retailers, drain staff time, and impact a shopping centre’s reputation. Our mission is to replace that friction with a smarter, smoother experience for everyone who uses the site.

Hozah’s retail-ready solution

Hozah’s Ecosystem is built for the realities of retail. Using ANPR and auto‑billing technology, we deliver:

Barrierless entry and exit to keep vehicles moving.
Automatic billing for registered drivers, no tickets, no payment queues, no apps.
Instant tenant/staff rate application, removing manual admin.
Custom tariffs and promotions to support events and seasonal campaigns.
Rich parking data to inform centre management and marketing.

Beyond tech, we also focus on partnerships and ongoing operational support, helping site owners manage parking as a long-term business asset rather than just a cost centre.

Retail in action: real results from our clients

Wellgate Shopping Centre, Dundee

In 2023, Wellgate was dealing with unreliable barriers and a complicated user process that frustrated both shoppers and staff. Within weeks, Hozah delivered a full digital upgrade: new ANPR cameras, automated barriers, multiple payment methods (including Hozah AutoPay), and simplified permit sales for local businesses.

Result: +22% revenue growth in the first quarter, fewer delays, higher driver satisfaction, and stronger partnerships with local gyms and educational institutions.

Wellgate Case Study

Eagles Meadow Shopping Centre, Wrexham

Facing a PCN‑heavy legacy that drove customers away, Eagles Meadow needed a fresh start. Hozah introduced an app-free, automated system that charged shoppers, staff, and local professionals fairly.

Result: +21% increase in dwell time, +£200,000 annual parking revenue uplift, fewer complaints, converting parking from a pain point into a positive first impression.

Eagles Case Study

Grosvenor Shopping Centre, Northampton

Grosvenor needed a solution to reduce congestion and improve the customer experience while supporting local retailers. Hozah implemented a barrier-free, automated system with ANPR, Hozah AutoPay, and streamlined permit management for tenants/retailers.

Result: Parking income increased by 30% over the first two years thanks to improved payment capture and a smoother parking experience. This also drove an 8% increase in footfall, with customers spending on average 15% longer, boosting overall in-centre spending.

Grosvenor Case Study

These real-world transformations show how parking upgrades can deliver tangible benefits, not just for the car park, but for the shopping centre as a whole: increased loyalty, longer stays, and better tenant satisfaction.

Why partnerships matter, and how we support landlords

Hozah doesn’t just deliver technology; we build long-term relationships with retail landlords and property managers. For example, our collaborations with larger retail groups and property owners demonstrate how smart parking supports portfolio-wide consistency and performance.

By partnering with retail property owners and site managers, we help ensure that parking operations, often a hidden but critical asset, are treated with the same strategic importance as stores, leasing, or footfall analytics.

Ongoing retail support, turning parking into part of the retail story

We know a successful parking system isn’t just about the tech, it’s about engagement. That’s why we work with retail clients to deliver targeted campaigns: seasonal promotions, events, prize draws, and tenant incentives. These help ensure Hozah AutoPay sign-ups remain high and customers understand the benefits.

Whether it’s a Christmas shopping push, a holiday market, or a charity-linked campaign, we make parking part of the story your customers remember. Recent examples include our Festival Place AutoPay competition, our Comic-Con partnership at Wellgate, and our Gothic-themed seasonal campaign at Wellgate.

The takeaway for retail operators

Barrier‑free, fully automated parking doesn’t just make life easier for drivers; it boosts revenue, increases dwell time, strengthens tenant relationships, and improves overall satisfaction. For landlords and retail site owners, parking should be seen not as an overhead, but as a strategic asset.

If you manage a shopping centre or retail park, Hozah can help you turn your car park from a bottleneck into a business-driving feature.

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Supporting Martin Property Group in Driving Car Park Performance - Hozah

Soraia — Mon, 01 Dec 2025 13:25:00 GMT

At Hozah, we work with forward‑thinking property owners who view car parks not just as ancillary, but as strategic assets. Martin Property Group is one such partner.

With a UK and Ireland‑wide footprint across retail, residential, office and mixed‑use assets, Martin Property Group brings decades of experience in property investment, development and management.

They’re active in complex, multi‑asset projects that often include parking infrastructure as part of the overall site proposition. For example, their acquisition of the 243,000 sq ft shopping centre in Romford came with a 998‑space car park.

Our Collaboration

Martin Property Group recognised the need to optimise their car park estate for occupancy, footfall and driver experience, and turned to Hozah to deliver a tech‑enabled, proactive solution. Our approach includes:

Regular strategic checkpoints: We meet month‑on‑month with their Customer Success team to review asset performance, refine processes and explore new drivers of value.
Technology + innovation: With our automated parking platform, Martin’s car parks benefit from seamless driver journeys, simplified operations and data‑led insights to enhance both occupancy and revenue.
Partnership mindset: MPG’s team, and our Hozah team, work closely to challenge the status quo and create progressive parking offers that align with the broader property asset strategy.

What They Say

We work closely and have regular communication check‑points with our Customer Success Manager month on month to evaluate and improve our Car Park Assets. Our car parks, managed by Hozah, continue to go from strength to strength in both: revenue generation; occupancy footfall and driver satisfaction. In an ever‑evolving Industry, Hozah continue to challenge the status quo with their superior technology and innovative ideas.

Martin Property Group

Why This Matters

Parking is more than just “space for cars”. For owners like Martin Property Group, car parks drive:

Footfall: More drivers mean more visits, which support tenancy and site vitality.
Revenue: Optimised pricing, better occupancy and fewer empty bays improve the bottom line.
Driver satisfaction: A smooth parking journey boosts the site’s value perception and supports the overall visitor or customer experience.
By embedding Hozah’s technology and strategic partnership framework, MPG is turning parking from a cost centre into a growth contributor.

Want to simplify parking at your site?

Want to know more about this partnership? Contact us at hello@hozah.com or book a meeting with a member of our team here!

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Product Spotlight: Something New Is Coming… - Hozah

Soraia — Mon, 01 Dec 2025 09:49:00 GMT

Behind the scenes, our Development and Product teams have been quietly building something we know many of you have been waiting for. Over the past few months, they’ve been chipping away at a series of upgrades designed to make parking management smoother, smarter, and more intuitive for both drivers and site operators.

While we can’t reveal everything just yet, here’s a small glimpse of what’s on the horizon:

Hozah Accounts:

Soon, drivers will be able to access a dedicated Hozah account, giving them more visibility and control over their parking activity. This new experience will streamline how users interact with our system and lay the groundwork for even more functionality in the future.

Invites via Console:

For operators, especially universities, retail destinations and mixed-use sites, we’re getting ready to introduce a simple, scalable way to manage staff permits and controlled access. This will make supporting groups such as employees, contractors, and long-stay visitors faster and more efficient, without relying on outdated spreadsheets or manual checks.

These features are just the beginning. As we continue to evolve Hozah’s platform, our focus remains on removing friction for drivers and cutting admin for operators, so every site can run smoothly.

If you’d like a first look at what’s coming next, or want to explore how Hozah can support your site today, book a demo with our team. We’d love to show you what we’ve been working on.

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This is just the start of what our Hozah Ecosystem can do. Today, Hozah connects payments, permits, enforcement, and insights into one simple platform, helping operators manage every aspect of their car parks with ease.

From automated access and flexible permit rules to real-time occupancy reporting and driver-friendly payment options, the system is designed to simplify day-to-day operations while giving landlords and site operators a clear view of performance.

For a closer look at how all these pieces work together, and how our platform can scale from a single site to a multi-location estate, check out our Modern Parking Ecosystem brochure.

Hozah’s CleanTech Award: Leading Sustainable Parking Solutions - Hozah

Cliona Heavin — Wed, 26 Nov 2025 10:46:35 GMT

When people think “clean technology,” parking isn’t always the first thing that comes to mind. But inefficient car parks with long queues, paper tickets, barriers, and drivers idling at machines, generate wasted fuel, extra CO₂ and local air pollution. Hozah’s recent CleanTech award win in Deloitte’s UK Technology Fast 50 highlights how sustainable parking solutions can deliver measurable environmental gains alongside revenue and operational benefits for landowners.

Why sustainable parking solutions matters more than people think

You might not realise how much emissions build up when cars sit with engines running. According to research by TRL, even one minute of idling from a diesel vehicle emits around 30 g of CO₂, along with nitrogen oxides (NOₓ) that degrade local air quality.

These pollutants don’t just vanish, they concentrate close to the ground, affecting nearby pedestrians and residents. Idling becomes especially problematic in high-footfall areas, such as car park entrances and exits.

Councils across the UK consistently promote reducing idling using anti-idling signage, because it improves local air quality and protects vulnerable groups. However, signage alone cannot change behaviour. The infrastructure must remove the need to idle in the first place.

This is where Hozah’s sustainable parking solutions make a real difference.

Exhaust fumes show the impact of engine idling and the need for sustainable parking solutions.

Why Hozah’s approach stands out

Hozah’s award-winning platform doesn’t just modernise parking, it helps cut that idling entirely by removing the need for stop-start driving.

Barrier-free, ANPR entry and exit
Automatic number plate recognition keeps vehicles moving smoothly into and out of the car park. Drivers do not encounter queues or barriers, which significantly reduces idling.
Autopay with zero paper tickets
Hozah removes the need for paper tickets, pay machines and cash handling. Drivers simply park and leave, and payment is processed automatically.
Fully digital parking infrastructure
By eliminating paper receipts, plastic permits and energy-heavy hardware, Hozah reduces physical waste while lowering maintenance requirements and operational emissions.

These features work together to create a sustainable parking solution that reduces carbon output and improves the overall parking experience.

Dynamic EV-friendly tariffs that encourage clean travel

A key pillar of Hozah’s sustainable parking solutions is our dynamic, emissions-based pricing.

Tariffs can be adjusted based on vehicle type or environmental policy, allowing operators to:

Reward EV and low-emission vehicles
Discourage higher-pollution engines
Align parking operations with clean-air and sustainability objectives
Demonstrate measurable ESG performance.

It’s one of the simplest ways to shift driver behaviour, without requiring any additional infrastructure.

With Hozah’s dynamic tariffs, car parks can incentivise EVs and align operations with sustainability goals.

Real-World Impact: Coventry City Council

Coventry City Council introduced Hozah’s ANPR Autopay as part of its move toward a more connected and sustainable smart-city infrastructure. The council wanted parking that was easier for residents, supported its digital-first agenda and reduced the friction points that traditionally cause queues and idling at barriers and pay machines.

For the council, Hozah also delivered operational benefits including improved compliance, reduced maintenance demands, and a more modern experience that aligns with Coventry’s long-term transport and sustainability goals. The system has become a reliable part of the city’s wider digital infrastructure plan, showing how simple, automated solutions can support cleaner and more efficient mobility.

Why it matters

Parking is more than a place to leave a car. It is a piece of urban infrastructure that can improve air quality, enhance visitor experience, strengthen ESG performance and increase the value of a site. Hozah’s sustainable parking solutions turn a traditional pollution point into a CleanTech asset.

Hozah’s CleanTech recognition in Deloitte’s UK Technology Fast 50 reflects rapid growth combined with real environmental impact. It confirms that Hozah’s model is not only scalable but sustainably scalable.

As cities and businesses push for cleaner and smarter operations, sustainable parking solutions are becoming an essential part of modern infrastructure.

Want to explore Hozah’s sustainable parking solutions for your site? Let’s talk.

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Two Winners Revealed in Festival Place’s First Hozah Autopay Competition - Hozah

Soraia — Fri, 21 Nov 2025 11:37:50 GMT

Festival Place’s first-ever Hozah Autopay competition has come to a close, and we’re delighted to announce our retailer winner: Brandon G. from EE!

We’re also excited to reveal our driver winner: Lukasz B.! When asked about his experience with Hozah Autopay, Lukasz summed it up perfectly:

Easy and convenient!

This competition marked an exciting chapter in the rollout of Festival Place’s new barrierless parking system, powered by Hozah.

The modern, ticketless technology has been designed to make parking easier, faster, and more sustainable for everyone visiting or working at the centre.

Brandon also shared his experience using Hozah Autopay:

“I’ve had nothing but a great experience since signing up for Autopay. I travel a lot for work and use many car parks, this is by far the easiest as it simply charges after I leave. I would definitely recommend it!”

Hozah Autopay allows drivers to park without barriers, tickets, or payment machines, simply drive in, park, and go. The system automatically detects when you leave and securely processes payment after your visit.

Importantly, there have been no changes to existing parking rules or concessions as part of the transition. Hozah’s role has been to modernise and simplify the parking experience, introducing a system that’s both barrierless and greener, while still offering flexibility for all users. Alongside digital payment options, visitors can continue to pay using a card or cash at the payment machines, ensuring that everyone can park their way with ease.

As part of our ongoing commitment to the local community, Hozah will continue to donate 1% of all Autopay parking profits to Festival Place’s charity of the year, Spotlight, on behalf of every driver using the service. This initiative ensures that each visit to Festival Place not only supports local retail but also gives back to a meaningful local cause.

The competition also included a prize draw for pre-registered visitors, with a second winner from the Autopay driver community soon to be announced. Keep an eye out for our next update revealing who will enjoy a full year of free parking!

To learn more about the launch of Festival Place’s new barrierless parking system, and how Hozah helped bring it to life, you can read the full story here: Festival Place unveils barrierless parking with Hozah Autopay.

Want to see how Hozah can transform your site’s parking?

Book a meeting with a member of our team now!

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Wellgate Shopping Centre & Hozah: Comic Con Winner Announcement! - Hozah

Cliona Heavin — Thu, 20 Nov 2025 16:10:00 GMT

When Comic Con returned to Wellgate Shopping Centre, Hozah was right there with it, making sure fans arriving for the weekend didn’t get stuck in parking chaos. Our ANPR tech, barrier-free setup, and plain-English instructions all played their part. But the real magic? Hozah created a marketing competition, complete with bold Comic Con-themed creatives, designed to attract Comic Con goers to Wellgate’s car park, and one lucky attendee won a full year of free parking.

Announcing our Prize Draw Winner

A huge congratulations goes out to Ayesha C., the winner of our Comic Con Autopay prize draw!

Ayesha secured the incredible prize of one year of free parking at Wellgate. We are proud that Hozah made her journey smoother. Here is what Ayesha had to say about her seamless experience:

I really appreciate the Hozah Autopay as it is so so convenient and I don’t have to think about paying at the end of the day, I can just walk straight to my car and leave.

Ayesha C.

From parking pain points to a smooth digital experience

Before Hozah, Wellgate faced familiar issues: unreliable barriers, clunky processes, and time-consuming interventions for staff. Within weeks, the site was modernised with upgraded ANPR and simple ways to pay. The difference was immediate, quicker entry and exit, fewer queue-related queries, and easier options for regulars through digital permits. That success set the tone for a long-term partnership built on reliable AI-driven tech and plain-English communication.

Support that goes beyond installation

Our role doesn’t end when the cameras switch on. We provide ongoing technical support, monthly check-ins, and practical guidance for on-site messaging. The aim is consistent: keep the system easy to use so staff can focus on welcoming visitors rather than managing machines.

With great parking comes great efficiency

For Comic Con, we shared straightforward information rather than running a sales push. On arrival, drivers saw clear signs that explained the two main options. Autopay lets drivers register once online and have their stay billed automatically after they leave, no app, no tickets. If a driver would rather pay for a single visit, on-site signage points to a quick web link. Season tickets and partner permits are handled digitally, so there are no plastic passes to manage.

In the days leading up to the event, Wellgate’s channels carried short, plain-language posts with the essentials: when Comic Con runs, where to park, and how payment works.

This approach keeps lanes moving, reduces intercom calls and last-minute confusion. For site owners and local businesses, that means calmer peaks, fewer complaints, and less admin tied to lost tickets or manual overrides.

Want the full story? Email us directly at hello@hozah.com for a full case study featuring Wellgate Shopping Centre…

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If you want a calmer visitor experience and a lighter workload for your team, Hozah can support with both technology and simple, effective customer communications. Book a meeting with our parking experts to explore options for your site.

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Driving Long-Term Success at East Quay Estate: How Hozah Delivers Best-in-Class Compliance and Ongoing Support - Hozah

Cliona Heavin — Sat, 08 Nov 2025 14:53:00 GMT

Effective car park management is about more than collecting payments; it’s about ensuring compliance, protecting revenue, and delivering a positive experience for every visitor. At East Quay Estate, Hozah combines its AutoPay technology with intelligent enforcement and targeted awareness campaigns, creating a system that not only reduces misuse but also supports fairness and transparency. The result is a partnership that keeps operations smooth while setting a higher standard for estate parking management.

Best-in-Class Compliance Technology

Hozah’s AutoPay system provides a frictionless experience for drivers, automatically registering their entry and exit and charging them without the need for physical tickets or pay machines. This not only improves customer satisfaction but also ensures higher levels of compliance.

We specialise in managing complex parking rules, including sites that blend paid parking with permit-only parking, ensuring both fairness and efficiency. Our system captures rules and behaviours that other operators often overlook, giving East Quay Estate a higher level of protection against revenue leakage and misuse.

Smart Enforcement and Recovery

Where non-compliance occurs, Hozah’s best-in-class enforcement technology quickly identifies, processes, and recovers outstanding charges. Our PCNs (Penalty Charge Notices) are accurate, legally robust, and backed by intelligent tracking systems that make recovery faster and more efficient.

We also utilise real-time dashboards to identify where abuse is coming from, giving site managers data-driven insights to address problem areas before they escalate.

Ongoing Marketing and Awareness Campaigns

Maintaining compliance isn’t just about enforcement; it’s also about communication. At East Quay Estate, we rolled out a targeted marketing campaign to ensure all visitors understand how the car park operates.

This included on-site A1 posters and flyers, clearly explaining parking rules, Autopay benefits, and the consequences of non-compliance. These visible reminders help encourage the right behaviour from the start, reducing the need for enforcement later on.

A Partnership That Delivers Results

Our relationship with East Quay Estate demonstrates that when it comes to car park management, technology and partnership go hand-in-hand. By combining advanced compliance tools, smart enforcement, and ongoing awareness campaigns, we ensure the site operates smoothly, protecting revenue, improving fairness, and creating a better experience for compliant drivers.

At Hozah, we’re more than just a parking technology provider; we’re your long-term partner in compliance and success.

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